Coronavirus (COVID-19) Update
A Message To Our Customers
Morgan Truck Body knows these are unsettling and unprecedented times for everyone. At Morgan, our highest priority is to ensure the health and safety of our team members, communities and customers. It is with that priority in mind that we've closely monitored the updates on the Coronavirus (COVID-19).
During this extraordinary time, we are well prepared to ensure the well-being of our team members, communities and customers, taking significant precautions and adhering to the advice given by expert agencies, including the Centers for Disease Control and World Health Organization. We have a response plan with levels of escalation that is led directly by Morgan's executive team, sponsored by our President. This includes continued observation of ongoing public health guidance, immediate actions in the event of any suspected COVID-19 cases, and contingency planning in the event of disruption stemming from our supply chain or workforce.
When this crisis began to unfold, we implemented steps to keep our team members and communities safe, while also directing resources necessary to keep operations moving smoothly. And since circumstances are continually changing, and we're continually re-assessing conditions, we want to be sure you can access updates and information regarding your truck body orders or deliveries. We'll continue to update this information, and to provide answers to some of the most frequently asked questions we are receiving. If you don't find the answer you need here, we encourage you to call, 1-800-666-7426 or better-yet e-mail email@example.com so we can answer your question and share the information with others.
Rest assured, we'll continue to be here for you – providing updates, information, answers, and shared words of encouragement.
As always, thank you for being a loyal customer!
The Morgan Truck Body Team
Last Updated Monday 3/30/2020
Morgan Corporation has received our exemption from the Commonwealth of Pennsylvania regarding our closed Pennsylvania facilities to allow them to resume operations as our company has been determined to play a critical role in the manufacture and supply of goods and services necessary to sustain life. With this exemption, we will be reopening our three manufacturing plants on Monday, March 30, 2020.
As the health and safety of our team members is of utmost importance, we will continue to practice, in all of our facilities, the mitigating measures required to prevent the spread of the virus as directed by the Department of Health and the Centers for Disease Control and Prevention.
We will be starting the plants up gradually and will need some time to assess the impact that the temporary shutdown has had on our materials and build schedules. We ask you for your patience regarding the status of your orders, as we will be reviewing the commit dates for orders in the backlog but it will take a few days to assess and make the appropriate adjustments. Our desire is to have the revised build schedule and commitment dates updated by the end of the week, at which time you may make inquiries with your Morgan sales representative and he/she should have more accurate information to convey.
Morgan Truck Body knows these are unsettling and unprecedented times for everyone, and since circumstances are continually changing, we're continually re-assessing conditions. We want to be sure you can access updates and information regarding Morgan operations, your truck body orders, deliveries and other important information. As always, please continue to contact your regional sales representatives at their usual contact numbers and email addresses. In addition, you can reach us by sending an email to firstname.lastname@example.org or calling us at 1-800-666-7426 from 8:00am to 5:00pm EDT.
We have also created a special section on the Morgan website for COVID-19 updates: https://www.morgancorp.com/support/covid-19
Thank you for your patience and understanding as we navigate these unchartered waters. We look forward to the continued opportunity to serve you and hope for better days ahead.
Stay safe and stay healthy!
Our production is continuing without major delays at most facilities and our team is taking all the necessary precautions. Our traffic & delivery service is operational and running smoothly, so you can still deliver chassis & receive your orders.
|Location||Manufacturing||Traffic||Parts & Service||Contact|
|CA – Riverside||Active||Active||Active||888-350-4203|
|CO – Denver||Active||Active||Active||866-828-9914|
|CT – Plainfield||Active||Active||N/A||860-851-4650|
|GA – Rydal||Active||Active||Active||770-386-8686|
|FL – Lakeland||Active||Active||Active||863-669-1022|
|OH – Orrville||Active||Active||N/A||567-802-2069|
|OR – Portland||Active||Active||Active||503-257-8824|
|PA – Morgantown||Active||Active||Active||800-666-7426|
|PA – Denver||Active||Active||N/A||717-484-9450|
|PA – Ephrata||Active||Active||N/A||717-733-8644|
|TX – Corsicanna||Active||Active||N/A||903-872-7445|
|WI – Janesville||Active||Active||Active||800-477-2244|
|Canada - Brampton, Ontario||Active||Active||Active||877-791-8100|
|Canada - MultiVan||Active||Active||Active||800-698-9249|
Morgan Warranty Department - Active
Morgan Warranty Department is continuing to address warranty claims.
Morgan Risk Management - Active
Morgan Risk Management is continuing to address delivery damage claims.
Frequently Asked Questions
- There are varying restrictions in place throughout the world, am I able to order products and expect delivery?
- Morgan services such as truck body production, parts and service remain operational at various locations and our team remains dedicated to working with our partners to ensure safe and timely order delivery.
We want to hear from you.
We know everyone is struggling. We'd like to know what kind of information you'd find helpful right now. We're here and we're listening. Email us at email@example.com